LEGAL NOTICESpecified Commercial Transactions Act

Seller

JUME Inc.

Responsible Manager

MARIKO Daisuke

Address

2-28-14 Matsumoto, Edogawa-ku, Tokyo 133-0043, Japan

Email Address

info@jume-bonsai.com

Sales Price

Please contact us by email

Additional Charges

Unless otherwise stated on this website, product prices do not include consumption tax, shipping charges, or handling fees. These costs are the responsibility of the customer, so please be aware of this in advance.

Payment Methods

Bank Transfer

Payment Due Date

Bank transfer: within 3 days after placing your order
For products requiring individual delivery-date arrangements due to their nature, or if shipment is expected to be delayed, we will contact you by email, telephone, fax, or other means.

Delivery Time

Because products are made to order, the delivery schedule will be provided separately.

Returns, Exchanges, and Cancellations

Due to the made-to-order nature of the products, returns and cancellations for customer convenience are not accepted.
If a product is damaged during shipping or an incorrect product is delivered, please contact us within 7 days of receipt. We will arrange an exchange at our expense.